At Bumblebee we are committed to serving our customers with the best products. Each of the products you choose is thoroughly inspected, checked for defects, and packaged with the utmost care. We do this to make sure you fall in love with our products.
Unfortunately, there are times when we may not have the products of your choice in stock or have some issues with our inventory and quality control. In such cases, we may have to cancel your order. You will be informed about it in advance so that you do not have to worry unnecessarily about your order. If you have purchased via online payment (not cash on delivery), you will be refunded once your request is confirmed by our team.
We carry out a thorough quality control before processing the ordered item. We take the utmost care when packing the product. At the same time, we make sure that the packaging is good so that the items will not be damaged during transportation. Please note that Bumblebee is not responsible for damage caused to items during transit or transportation.
We follow certain policies to ensure transparency, efficiency, and quality of customer service:
● We do NOT allow returns of products sold online or at retail locations.
● We DO NOT accept returned products as we believe that customers should get the best quality products.
● NO refunds are given for any purchase made, whether online or in a retail store.
● We do NOT encourage exchanges of our products.
● We do NOT participate in and discourage the resale of used products, because we cannot guarantee the best quality products for our customers. For international orders:
● We do NOT accept changes or returns.
● If you cancel the order before we process it and submit it for shipment, a refund may be processed. Orders usually take 1-2 days to process before shipping.
● Orders that are already shipping cannot be returned, canceled or refunded.
● If you have any problems, please contact our support team immediately.